FAQ

Reservation and Accommodation

1. How do I book a bed?
You can book by:

  • Phone/WhatsApp: +68987211226 or +68987211227

  • Email: kuraoraguesthouse@gmail.com

  • On our website: kuraoraguesthouse.com

2. How many beds do you have?

The dormitory has 6 single beds with fitted sheets, pillowcases, blankets, and cushions.

3. Is the dormitory mixed or single-gender?

We only offer a mixed dormitory.

4. Are children allowed?

To respect other travelers, the dormitory is reserved exclusively for adults.
However, exceptions can be made for special groups (adults + children) if you book the entire dormitory.

4.5 What is the price for children?
From 4 to 12 years old, the rate is half price.
From 13 years old, the adult rate applies.

5. Is the tap water drinkable on Rangiroa?
No, tap and shower water are not drinkable. Rangiroa is a coral island with no natural water sources; we collect rainwater for kitchen and sanitary use.
A bottle of drinking water is available in the dormitory kitchen.

6. Is there air conditioning?
Yes, air conditioning is provided in the dormitory.

7. Is there hot water in the showers?
To support eco-responsible practices and reduce our carbon footprint, there is no hot water in the showers. However, air conditioning is available throughout your stay.

Arrival and Departure

1. What time is check-in?
Check-in is at 2 PM. If the dormitory is ready and available earlier, we may allow early check-in at no extra cost, subject to prior written agreement.

2. What time is check-out?
Check-out is at 10 AM.

3. Can I arrive late at night?
Yes, but please inform us at least 48 hours before check-in to arrange transfers.

Rates and Payments

1. What are your rates?
Prices vary depending on the season. You can check rates on the “Book Now” section of our website.

2. What payment methods do you accept?
We accept cash (only XPF) and bank transfers.
There is only one ATM on Rangiroa, located at the airport. We recommend withdrawing cash at Tahiti airport.

3. Are there any hidden fees (tourist tax, cleaning fees, etc.)?
There is a tourist tax of 60 XPF/night/person payable directly on site.
Airport round-trip transfer with taxi is 1200 XPF per person, payable directly to the taxi driver.

4. Are discounts offered for long stays?
Long Stay Offer:

From the 4th night onward, enjoy 10% off all following nights!
The longer you stay, the more you save ✨

Services Offered

1. Is breakfast included?
No, breakfast is not included.

2. Is there a kitchen available?
Yes, there is a shared kitchen with utensils for preparing your meals.

3. Do you offer free Wi-Fi?
Yes, Wi-Fi is available free of charge.

4. Is there a laundry service?
We do not have on-site laundry, but there is a laundromat on the island. We can contact them for you.
Laundry turnaround is about 24 hours.
Please notify us the day before so the laundromat can pick up your laundry the next morning.

5. Is there a common area or lounge?
We have an outdoor lounge available for guests.

6. Can you organize activities?
Yes, we can organize activities like boat excursions, snorkeling in Tiputa Pass, pearl farm visits, and Va’a (canoe) rides.
We do not organize scuba diving; please book directly with dive centers.

7. What activities are available in Rangiroa?
Activities include:

  • Scuba diving (6 dive centers mainly in Ohotu)

  • Full-day boat excursions

  • Snorkeling in Tiputa Pass

  • Fishing (with or without a guide)

  • Cycling tours

  • Watching dolphins jump in Tiputa Pass from the Dolphin City

  • Pearl farm visits

  • Wine cellar tours and tastings

Location and Transport

1. Where is the guesthouse located?
The guesthouse is in French Polynesia on Rangiroa Island, Avatoru, near Ohotu.

2. How do I get from the airport or port?
We work with a local taxi; the round-trip transfer costs 1200 XPF per person.
Payment is made directly to the taxi driver.

3. Is parking available?
There is no formal parking, but you can park in the courtyard.

4. Is there public transport nearby?
There is no public road transport; taxis cost 600 XPF one way.
There is a boat shuttle to Tiputa Pass for 600 XPF one way.

Safety and Comfort

1. Is the guesthouse secure?
You can rest easy here. The guesthouse is safe and quiet. Access is controlled, and individual lockers are available for valuables.
Our team ensures everyone feels safe and welcome at all times.

2. Is there a curfew?
No curfew, but please respect other guests and keep noise to a minimum after 9 PM.

3. Are pets allowed?
No pets allowed.
Please do not let dogs or cats enter the dormitory or kitchen.

Cancellation Policy

1. What is your cancellation policy?
You can cancel free of charge up to 31 days before arrival.
The 50% deposit paid at booking is non-refundable, regardless of cancellation date.
For cancellations less than 31 days before arrival or no-shows, 100% of the total stay will be charged.

2. Can I modify my booking after confirmation?
Yes, but you must inform us at least 31 days before your arrival date.

Climate and Weather in Rangiroa

1. Is it hot in Rangiroa?
Rangiroa is a tropical island with constant warmth.
The hottest period is from February to June.

2. Does it rain often on the island?
No, rain is infrequent, which is why water is very precious here.
However, we recommend bringing a raincoat and umbrella for rainy days.
The rainy season runs from July to December.